Patient app
The personal companion.
Appointments, advance information, access code and stay information in one place. The concept includes iOS and Android as well as separate appearances for departments and practices.
One journey.
Accompanied throughout.
OS Journey accompanies the digital patient journey: with appointments, patient app, digital reception, check-in, checkout and aftercare. Connected to the common database of OS Board.
Experience the patient journeyDIGITAL PATIENT JOURNEYFROM THE FIRST APPOINTMENT TO FOLLOW-UP CAREMODULAR CONNECTED
FIVE STAGES. ONE CONNECTED JOURNEY.The journey begins
INTERACTIVE CONCEPT PREVIEW · SAMPLE DATAThe journey begins
in front of the clinic door.
01 / BEFORE YOUR STAYThe first contact.
The first contact.
A good start.
Appointments, preparation and access to the clinic come together in the patient app. Push reminders and direct feedback connect patients with reception.
- Confirm, postpone or cancel appointments
- Advance information and reminders
- QR code and access code for arrival
Appointment & feedback
COMMON DATABASE
COMMON DATABASE Ward 1 of 5 · Prepare
The views illustrate the solution concept from the dossier. They show sample data and not a productive patient interface.
SELF CHECK-IN & SELF CHECKOUT
A simpler arrival.
One terminal supports the first and last steps of a clinic visit. Personal assistance remains part of reception – digital processes make room for it.
Identify & check in
QR code, access code or insurance card: several ways to check in. Reception remains involved in confirming the arrival.
Understand & find your way
Choose a language and continue step by step, optionally with a speaking avatar. A printed slip with the ward, room and directions helps you find your way.
Check out & take your receipt
View the invoice, pay by card or sign to pay by invoice. Receive the receipt at the same terminal.
Connected behind the scenes
OS Board connects digital reception with the hospital information system, ward systems and billing. Responsibilities and data access are planned around your workflows.
Concept visualisationTHIS BELONGS TO OS JOURNEYFor each transition.
For each transition.
For the whole person.
The patient's perspective connects the steps. The common database and the systems on the ward complement them.
Dates & feedback
A memory becomes a dialogue.
Push notifications accompany appointments and changes. Confirming, postponing or rejecting creates a back channel between the patient and the clinic.
Digital reception
A good start to the stay.
Self-check-in via QR code, insurance card or access code. A receipt supports orientation; the receipt remains embedded for confirmation.
Self checkout
Complete your stay cleanly.
View the invoice from the OS Board patient account, pay by card or sign the invoice. Receipt printed or in the app.
Aftercare
Connected beyond exit.
Check-up appointments, medication plans and information continue the support. Follow-up care is provided for in the dossier as part of the gradual expansion.
FROM RECEPTION TO THE WARDEntry and exit
Entry and exit
set something in motion.
OS Journey accompanies the patient. OS Board transfers the events to the connected systems; in a AQURA installation they reach the responsible teams as a workflow.
The ward knows.
Check-in at the terminal informs the destination ward about OS Board and AQURA. Reception confirms registration and the ward can prepare entry.
Also on your own smartphone.
Hotel and service concerns can take the same route from the patient app as on the OS Panel - with feedback to the patient.
From checkout to bed release.
After leaving the room, the cleaning order and information are sent to the bed dispatcher. Only with “Room ready” does the process go into release; the checkout alone does not replace this feedback.
CLEAR TASKS. COMMON CONNECTIONS.OS Journey accompanied.
OS Journey accompanied.
The product world connects.
OS Board is the data hub for the leading clinical information system. Other products take on their own tasks – from station overviews to device management.
OS Board
Patient, case and bed data
Data hub and bed management; Advanced care and personnel planning as an expansion stage.
OS Panel
Services directly at the bedside
Patient terminal for information, entertainment, communication and orders.
Digital Whiteboard
The ward at a glance
Visualization of station information and processes in Digital Whiteboard.
OS Mobile Device Management
Manage devices centrally
OS Mobile Device Management looks after terminals, panels, tablets and smartphones.
FROM CONCEPT TO YOUR OWN PROCESSYour pace.
Your pace.
Your patient journey.
OS Journey is planned along your processes. The dossier describes a modular solution concept; We agree on the specific scope of functions and the order together.
The entire solution dossier (PDF) Version 1.2 · September 12, 2026 · also includes OS Board, Whiteboard and other products- 01 / UNDERSTAND
Watch the transitions together.
Reception, IT and departments define processes, priorities and goals in the workshop.
- 02 / CONNECT
Start with an area.
Plan digital reception, app appointments and data connection via OS Board for an initial area of use.
- 03 / CONTINUE
Expand step by step.
Include other areas and follow-up care. Ward map and extended care planning are separate expansion topics from OS Board.
What's the journey like?
in your clinic?
THE NEXT STEP BEGINS WITH A CONVERSATION.OS BOARD / PRODUCTS HOUSE
What do you have
in mind?
An idea, a challenge, a concrete project.
We listen and think along.